These rules keep customers safe and protect everyone's WhatsApp numbers. Breaking them can lead to suspension.
01Opt-in consent is required
Only message people who have clearly agreed to receive WhatsApp messages from your business. Keep a record of how and when consent was given.
02Honour opt-outs
Respect STOP and UNSUBSCRIBE requests. Wapistry excludes opted-out contacts from campaigns automatically; do not re-add them without fresh consent.
03Prohibited use
- Spam, bulk messages to purchased or scraped lists, or unsolicited marketing.
- Illegal, fraudulent, misleading or harmful content.
- Content that breaks Meta's WhatsApp Business and commerce policies.
- Harassment, hate speech or content that exploits minors.
- Attempting to disrupt, reverse-engineer or gain unauthorised access to Wapistry.
04Comply with Indian law
Follow applicable laws, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023 and TRAI regulations on commercial communications where they apply.
05Enforcement
We may remove content, suspend campaigns or close workspaces that break this policy. Meta may also restrict your number independently.
06Reporting abuse
If you receive unwanted messages sent through Wapistry, please tell us. You can contact us through the Contact page on our website.
Questions about this policy? Contact us.